Tech Thursday with SNOK: UiPath is changing the game in testing – how we saved clients 75% of their time (and delivered 529% ROI)

From traditional scripts to intelligent AI agents

Case studies, product analysis and implementation practice on the Polish market - from SNOK’s perspective

At SNOK we talk to IT project managers almost every day, and we hear a very similar story. Testing teams work efficiently, but automation remains stuck at a level it reached ten years ago. Meanwhile, recent changes in the testing tools ecosystem are genuinely significant - and UiPath, a company best known for RPA, is changing the game in a way that is worth watching closely.

Over the past two decades we have worked with test automation tools. We witnessed the rise of Selenium, took part in the first waves of business process robotisation, and watched AI gradually make its way into the QA industry. But what UiPath is doing now is more than an evolution - it is closer to a paradigm shift, and we want to share it with you.

In this article we describe what is actually happening with automated testing in 2025. There will be no marketing here - only concrete cases from our projects on the Polish and international markets, real challenges and unfiltered opinions from our practitioners.

Testing in 2025: a turning point

Before I move on to specific solutions, it is worth understanding where we stand. The automated testing market has reached a certain critical mass. Gartner estimates that by 2028 the testing market will be worth more than 55 billion US dollars. These are not arbitrary numbers - they reflect genuine demand for solutions capable of coping with the complexity of modern IT systems.

In Poland the situation is particular. Many IT companies, especially smaller ones, still operate at the level of traditional manual testing. Some organisations do implement automated tests at scale, but without a coherent strategy. As a result, tooling investments end up underfunded and teams undertrained.

UiPath is entering this environment with a wave of innovation. Instead of static scripts, the platform proposes so-called agentic testing - test systems capable of learning and adapting. That may sound futuristic, but it turns out to be a practical solution for companies struggling to maintain extensive test suites.

What is UiPath Test Cloud, and why it matters

UiPath Test Cloud is a test automation platform that has brought together three traditionally separate worlds: RPA (Robotic Process Automation), manual testing and AI. This combination matters because it stems from real business needs.

The platform supports more than 190 technologies and applications. That means whether you are testing modern web single-page applications, legacy ERP systems, or mobile applications, you will find the tools here. Support for SAP, Salesforce, ServiceNow or Oracle is not an add-on - it is core to the platform, which has direct relevance for the Polish market, where SAP is dominant.

The most interesting part, however, is Autopilot for Testers - a set of AI capabilities that automatically generate tests based on requirements, self-heal unstable tests, and produce root-cause analyses of defects. That last point is key: instead of hunting for why a test failed, the system does it for your team.

Our experience: SNOK in practice implementing UiPath

At SNOK we have hands-on experience with three quite different UiPath implementation scenarios - from start-ups with a modern tech stack, through large corporations with legacy systems, to SaaS companies requiring advanced load testing. These three case studies give us a realistic picture of both the platform’s capabilities and its limitations. Below we share what we learned along the way.

Case study 1: Medicover - teaching a web application to adapt

Our client here is Medicover, where a master data management programme was launched. The problem will be familiar - the cost of maintaining tests was growing faster than their value.

We proposed UiPath Test Cloud precisely because they had a very specific requirement. They did not need the most cutting-edge features - they needed a solution that would break less often when the interface changed.

In this project we showed how AI-powered self-healing in UiPath can genuinely save a team’s time. When their UI5 component was redesigned and element identifiers on the page changed, a traditional script would have failed. UiPath? The self-healing mechanism let the tests run with almost no changes required. For them, that was a breakthrough experience.

-Michał Korzeń , CTO SNOK

Results at Medicover:

• A 60% reduction in time spent repairing tests

• An increase in the share of tests that can run unattended, from 45% to 87%

• A 50% reduction in false positives

• Full integration with the CI/CD pipeline - tests ran automatically after every commit

To be fair, Medicover also encountered challenges. Mainly, customisation beyond what UiPath offers out of the box required additional work. The team had to invest in understanding the logic behind the self-healing mechanism in order to configure it optimally.

Case study 2: a major retail player - automating SAP testing

Our second project is a puzzle we know only too well - an international retail player that implemented SAP many years ago and now struggles with the complexity of testing changes to that system. SAP is a tough nut to crack - the interface is unintuitive, business processes are complex, and changing a single module can affect several others.

Their traditional approach was to hire a team of testers who spent a week clicking through the system. At a retailer where changes are deployed monthly, that approach became economically unsustainable. That is the point at which we stepped in with UiPath.

We used a dedicated set of SAP tools - Heatmap for SAP, which shows which transactions are used most frequently, and Change Impact Analysis, which prioritises tests based on actual configuration changes. This saved us the detour of plain guesswork.

This project was interesting because we were dealing not with a young start-up but with a large, complex organisation. Resistance to change was significant. But once we showed that UiPath could automatically generate tests for standard SAP transactions, without manually writing every scenario, that changed. Their team started to see it as an opportunity rather than a threat.

-Michał Korzeń , CTO SNOK

Results for the retailer:

• Automatic generation of tests for SAP transactions cut test preparation time by 75%. The number of test cycles that could be run per week rose from 1 to 3

• A 45% reduction in defects surfacing in production

• ROI achieved within 14 months (faster than usual, thanks to the large scale of operations)

Case study 3: a SaaS client - preparing for load tests in record time

The third project is a story about something that is often underappreciated but has a huge impact on product quality. A SaaS software company needed load tests before releasing a new version of its platform. The problem was that load tests require data - a lot of it. Manually preparing the test environment used to take them entire weeks, sometimes months.

When we spoke with their team, we noticed they had become a bottleneck. They had excellent performance-testing engineers, but they were spending 70% of their time preparing data and infrastructure. That was a waste of talent.

This was a pleasant surprise for us. Load testing is usually the domain of specialised tools such as JMeter or LoadRunner. But UiPath is able to orchestrate multiple parallel test instances, with a real UI, simulating actual users - that is something more than statistical load testing. We showed our client this could be a game-changer for them, and it really was.

-Michał Korzeń , CTO SNOK

Delivery of the load-testing project:

• Preparation of load-testing scenarios shrank from 3 weeks to 5 days

• The ability to simulate 500 concurrent users with real UI interactions

• Identification of system bottlenecks that traditional load testing had not revealed

• Full automation of test preparation and result analysis - the team saved hundreds of hours of work

Expert insight: our collaboration with UiPath and lessons learnt

At SNOK we work closely with the UiPath team, in particular Grzegorz Surdziel, a testing specialist who supports Polish clients. His perspective, combined with our implementation experience, gives us a unique view of the platform.

If you look at Polish companies, you can see a pattern: many of them have legacy systems - mainframes, SAP, old-fashioned web applications - that all need to integrate with one another. UiPath is particularly strong in exactly this scenario, because testing in such an environment is the most problematic.

-Grzegorz Surdziel , SNOK

That is a mistake. UiPath is not a better Selenium. It is an entirely different level of complexity. Selenium is a developer tool - you write code, tests run. UiPath is a platform - you have UI, you have orchestration, you have AI. For small projects, Selenium is enough. For large organisations, where scale matters, UiPath has much more to offer.

- Grzegorz Surdziel, SNOK (asked to compare it with Selenium)

Our observations from the field: at SNOK we see that companies often think of UiPath as a better Selenium. We then ask them: what about your IT infrastructure, changes in SAP, integration with Jira, orchestrating tests across multiple environments? That is when the real difference starts to become clear.

The question about cost - the one we hear most often: UiPath is indeed not the cheapest option on the market. That is a fact, and we say it plainly. But in every project we look at TCO (total cost of ownership), not just the price list.

Cost is indeed a barrier for small teams. But look at it from a TCO perspective - total cost of ownership. If the platform lets you work 40% more efficiently, and that means you can shift people’s hours from maintaining tests to writing new ones - it pays for itself. Gartner research shows an average ROI of 529% over three years.

- Grzegorz Surdziel, SNOK

This matches our real experience with clients. In the retail SAP project, when we calculated the savings from the first year, the implementation had clearly paid off. In the Medicover and SaaS client projects, the numbers were even more significant.

Anatomy of the product: components of UiPath Test Cloud

We want to show you exactly what UiPath offers, because that is precisely what our clients ask about when they contact us. The platform is not a monolith but a collection of intelligently integrated components, each addressing a specific need in the testing process. Below we describe what we have learnt in practice.

1. UiPath Studio - the test-building environment

Studio is the heart of the platform - the place where tests are created. It offers two approaches to building tests:

• Low-code interface (drag-and-drop): for business testers who cannot code. The interface allows tests to be built by dragging components onto a canvas. No line of code is required - clicking and configuring elements is enough. This significantly lowers the barrier to entry for test automation.

• Coded automation (full programming): for advanced automation engineers who want full control. Studio allows tests to be written in VB.NET with full access to the platform’s API. This gives the flexibility needed for complex scenarios that drag-and-drop cannot handle.

A key feature of Studio is Smart Recording. The system automatically generates tests based on the actions you perform in the application. There is no need to manually discover HTML elements - Studio does it for you. This saves enormous amounts of time when creating the first tests.

2. UiPath Test Manager - orchestration and reporting

Test Manager is the central place for managing tests. This is where you organise the test structure, define test suites, plan test cycles and track results.

Main capabilities:

• Central test repository: all tests in one place. Version history, change tracking, the ability to roll back to older versions - like git for tests.

• Test planning and execution: you create test plans, link tests to requirements, and split them into suites. You can plan a test cycle that runs automatically every evening, every day, or before deployment.

• Reporting and dashboards: detailed reports from every test run. How many tests passed, how many failed, how long it took, which defects were found. Dashboards show trends - are tests more stable than a month ago? Is the number of defects falling?

• Integration with ALM tools: Test Manager integrates with Jira, Azure DevOps, ServiceNow. When a test fails, a defect is automatically created in Jira, assigned to the relevant team.

3. UiPath Autopilot for Testers - AI intelligence

This is what sets UiPath apart from the competition. Autopilot is a set of AI capabilities operating at four levels:

Function What it does Application AI-Powered Evaluation Analyses business requirements for clarity, completeness and consistency. Testers receive suggestions about which requirements may be a source of testing problems. AI-Powered Generation Automatically generates manual and automated tests from requirements. Instead of writing tests by hand, the system generates them, saving 70% of the time. AI-Powered Automation Creates UI and API automations, performs self-healing and fuzzy verification. Tests do not break when the application changes - the system adapts on its own. AI-Powered Insights Analyses defect root causes, reports anomalies, identifies flaky tests. Instead of searching for why a test failed, the system tells you exactly what went wrong.

Autopilot operates on an ML model - the more tests you run, the more the system learns. After a few weeks, Autopilot starts recognising patterns that lead to defects.

4. Agent Builder - building custom AI agents

Agent Builder is a tool for organisations that want to go beyond standard Autopilot. It allows the creation of custom AI agents that behave exactly as you want them to.

Examples of use:

• An agent that reads business requirements and generates tests for your specific type of application

• An agent that analyses error logs and automatically proposes which areas of the application should be covered by tests

• An agent that coordinates tests across multiple applications and orchestrates them logically

Agent Builder uses LLMs - you can choose OpenAI, Anthropic, Google, or your own model. You tell the agent what you want to achieve (e.g. “generate tests for this SAP application”), and the agent learns iteratively how to do it best.

5. Test Cloud capabilities - what can actually be tested

This is not a tool exclusively for testing web applications. UiPath supports:

Application type Technologies Details Web applications Chrome, Firefox, Edge, Safari Responsive testing, cross-browser compatibility, performance monitoring Mobile applications Android, iOS Testing on real devices or emulators, touch interactions, screen orientation Desktop applications Windows, Citrix, Java, .NET Automation of the Windows interface, RDP support, legacy applications ERP/CRM systems SAP, Salesforce, Oracle, ServiceNow, Workday Dedicated support, special activities, integration with configuration changes API testing REST, SOAP, GraphQL End-to-end testing, mocking, contract testing

6. Data-driven testing - testing with data

One of UiPath’s powerful features is data-driven testing. Instead of creating a separate test for every combination of data, you create one test and several data sets. The system automatically runs the test for each set.

Example: you are testing a login form. You create one test that logs into the system, but you feed it a CSV file with 100 login/password combinations. The system automatically runs the test 100 times with different data. The report shows for which combinations the test passed and for which it failed.

UiPath supports data sources including Excel, CSV, SQL databases and REST APIs. It can even generate synthetic data - the system creates realistic test data itself.

7. Integration with the ecosystem: CI/CD, ALM, reporting

CI/CD integration:

• Jenkins - a dedicated UiPath plugin that runs tests as part of the build pipeline

• Azure DevOps - native integration with pipelines

• GitLab CI, GitHub Actions - supported

• UiPath Automation Ops - a native CI/CD platform with a UI for test orchestration

ALM integration:

• Jira - two-way synchronisation, tests are linked to requirements and defects

• Azure DevOps - full integration with Work Items and Test Plans

• SAP Solution Manager, SAP Cloud ALM - dedicated connectors for SAP clients

Specialised features:

• Heatmap for SAP: shows which SAP processes are used, helping with test planning

• Change Impact Analysis: when SAP configuration changes, the system automatically analyses which tests may be affected

• Performance testing: built-in capability to measure operation execution time and identify slow transactions

8. Continuous testing - uninterrupted testing

The platform supports a continuous testing model - tests run automatically after every commit, in every environment (dev, staging, prod-like). The dashboard shows test status in real time.

If a test fails, the system:

• Immediately notifies the team (Slack, email, webhook)

• Collects screenshots and logs for diagnostics

• Automatically creates a defect in the tracking system

• Attempts self-healing and reports whether the problem is permanent or temporary

Market position: market leader seven years running

It is worth mentioning the context. UiPath has been a leader in the Gartner Magic Quadrant for test automation for seven consecutive years. That is not a marketing claim - it means that industry analysts consistently rate UiPath as the best solution both for vision and for ability to execute.

Competitors are well-known tools: Tricentis Tosca, Katalon, BrowserStack, LambdaTest, Ranorex. Each has its strengths. Selenium remains dominant for smaller projects. But when it comes to comprehensiveness, scale and support for enterprise systems, UiPath sets the pace.

Particularly in the Polish market, where SAP is ubiquitous, UiPath’s advantage is clear. No other tool offers this level of SAP integration, nor a comparable user base able to share best practices for this specific system.

Cost is indeed a barrier for small teams. But look at it from a TCO perspective - total cost of ownership. If the platform lets you work 40% more efficiently, and that means you can shift people’s hours from maintaining tests to writing new ones - it pays for itself. Gartner research shows an average ROI of 529% over three years.

- Grzegorz Surdziel, SNOK

What you need to know before committing - from SNOK’s perspective

Below we summarise what we tell every client before a UiPath project begins. These are things we learnt from our own experience, sometimes painfully.

1. The learning curve

UiPath has a large surface area. Even though the technical parts are relatively simple, the strategic decisions - how to structure tests, how to use AI, how to implement best practices - take time. Our recommendation: plan for three to six months for the team to become fully proficient.

2. Integration with existing systems

The good news: UiPath integrates well with Jenkins, Azure DevOps, Jira, ServiceNow. But that integration requires work. If you have a complex CI/CD infrastructure, plan for additional effort. In our projects we always budget extra weeks for this.

3. Scaling

UiPath allows for scaling, but it requires planning. If you have hundreds of tests, you may need an architecture worth discussing with us and with UiPath - it may require consulting support. At SNOK we have experience with implementations ranging from a handful of tests to several thousand.

4. Costs

The basic package starts at a few hundred US dollars a month. For larger organisations, enterprise licences can reach tens of thousands of dollars a year. But, again, if you calculate the return on investment (TCO), the numbers usually work out within 12-18 months. That is what we saw with the three clients described above.

Trends on the horizon: agentic AI

We ended our conversation with Michał and Grzegorz by discussing where testing is heading.

Agentic AI is the next step. Instead of testers manually writing scenarios, there will be AI agents that read business requirements and automatically generate tests. This is not science fiction - it is happening now, and UiPath is at the forefront of that shift. We have already seen the first projects where this works.

- Michał Korzeń, CTO SNOK

Why this excites us: this is precisely what sets UiPath apart from Selenium or other traditional tools. The platform does not just let you write tests - it lets AI write them for your team. Of course, today this is not fully automated. People still need to work, but the direction is clear. It changes the way we think about testing.

Our conclusions: why UiPath is changing the game

After years of working with testing tools, we can say: testing is at a turning point. The traditional model, where testers spend their time manually writing test scripts, is gradually being exhausted. The cost of maintaining those scripts, particularly in large organisations with many applications, has become unsustainable.

At SNOK we see that UiPath offers an alternative that genuinely works. It is not a perfect tool - no tool is - but it is a solution that genuinely addresses the problems we hear from our clients. Particularly in the Polish market, where SAP is ubiquitous and companies deal with older systems, UiPath has a great deal to offer.

If your organisation is small, Selenium will suffice. But if you have hundreds of tests, if you work on enterprise systems, if you want something more than a tool - if you are looking for a platform - it is worth seriously considering UiPath.

This is a transformation, and transformations always require commitment. But the teams that have gone through the process are convinced. They do not go back to the old way of testing. That says a lot.

- Grzegorz Surdziel, SNOK

This matches our observations from the field. Clients who chose UiPath usually show a shift in mindset within their teams - from “testing is a chore we tolerate” to “testing is a strategic element of our process.” For us, that is a success that cannot be captured in time-saving percentages alone.

Article written by the SNOK team based on real UiPath implementations and collaboration with UiPath experts. All data, cases and results have been verified and come from our own projects. SNOK is a Polish company specialising in test automation and RPA with extensive experience in the European market.

Want to find out more about how UiPath could help your organisation? Get in touch with us: office@snok.ai