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Case studies shown through context, scope and impact

We present selected SNOK projects - with the client's name where we have permission to publish it, and in anonymised form where confidentiality requires it.

Each description covers the business challenge, the scope of our support and the results achieved, while fully protecting the client's information.

Stock Spirits
Medicover
Plus
PKP CARGO
QEMETICA
DUON
Addit
Totalizator Sportowy
IPS
PERN
Netia
PwC

Mission-critical ERP under 24/7 protection - without growing the client's IT team

An international spirits manufacturer operating in nine countries approached us with a specific challenge: how to secure continuous protection of a mission-critical ERP system without hiring additional specialists in a demanding labour market.

Result

The client gained continuous security monitoring of a mission-critical ERP system without having to build an in-house SOC team from scratch. Incidents are now handled in under two hours, and seven recurring administrative processes are carried out today by digital workers.

As a result, the client's team regained time for project work and environment development, rather than being tied up entirely in day-to-day operations.

Full story: situation and our approach

Situation

Around 700 users across three legal entities relied on a shared ERP platform that, among other things, handled excise tax settlements across five jurisdictions. Any outage risked halting deliveries, and any security incident carried the risk of regulatory scrutiny, remediation work and operational disruption.

The internal IT team knew the environment well, but lacked the resources to provide round-the-clock monitoring, ongoing event analysis and regular SAP security patching.

What we did

We began with an audit of the security and authorisation configuration. We then deployed SecurityBridge - a monitoring and threat detection platform purpose-built for SAP environments.

We also took over the monthly SAP security patch cycle, and automated selected recurring administrative tasks using UiPath digital workers.

"SNOK took on responsibility for our ERP platform's security in a way that let us focus on growing the business."
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A hundred thousand HR events a year - without manual process handling

One of the largest healthcare operators in Central Europe, employing staff across 21 countries, faced the challenge of scaling its HR processes further. Regulatory differences between countries, a growing headcount and an increasing volume of HR events called for streamlined and automated core processes.

Result

The platform now handles around 100,000 HR events a year across 21 countries. Onboarding time was cut from 10 days to 2, and the management report is now generated automatically every day.

Thanks to this implementation, the organisation can support a growing volume of HR processes without a proportional increase in workload for its HR team. The project was also recognised as an official SAP reference - one of only three in Poland.

Full story: situation and our approach

Situation

The HR department supported around 45,000 employees using tools that were never designed for operations at this scale. Onboarding required manually completing numerous forms, and the management headcount report was only ready several days after month-end.

The organisation was growing faster than its HR team's operational capacity. Without automation and data centralisation, further growth would have meant an ever-increasing burden on HR staff and a higher risk of process errors.

What we did

We built a dedicated HR process platform on SAP BTP, underpinned by a central employee data register.

We designed onboarding and position-change processes as structured workflows with approval steps, tailored to the requirements of a multi-country organisation. Recurring operational tasks were handed over to UiPath digital workers.

"The scale we operate at today would be impossible without this platform - and without a team that has known us for three years."
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Four companies, one ERP platform - unified accountability for the environment

A media and telecommunications holding group needed to consolidate fragmented ERP systems across four subsidiaries. Each company operated on a separate instance, and reporting to the parent required time-consuming reconciliation between systems and teams.

Result

Four companies now run on a single ERP platform, and the warehouse handles around 4,000 parcels a day within a unified operational process. Group reporting has been automated, and data is now available within a consistent model.

Environment maintenance costs fell by close to a third, and the group-level month-end close time shortened from three weeks to three days.

Full story: situation and our approach

Situation

The organisation ran four separate ERP installations, each with its own configuration and administration model. Every change to group-level reporting meant working across several environments in parallel.

An additional challenge was supporting a warehouse handling around 4,000 parcels a day across various operational processes. The group's scale of operations had begun to outpace its existing technology architecture.

What we did

We designed a consolidation of the ERP environments onto a single platform, preserving the legal separation of individual companies through the appropriate use of organisational dimensions.

We carried out the migration in phases, with full regression testing and operational risk control. On the infrastructure side, we worked with Lenovo Platinum and SUSE Gold, selecting solutions suited to critical database workloads.

"The consolidation gave us consistency in group reporting and control over our IT costs."
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Consistent master data after five acquisitions - without rebuilding the source systems

A chemical group that had completed five acquisitions across three countries within five years needed to bring order to master data originating from different companies and systems. Each acquired organisation brought its own catalogues of materials, suppliers, products and financial accounts, complicating group-level reporting and decision-making.

Result

Data harmonisation following a subsequent acquisition now takes three times less time. Management reports are based on consistent data, and the board works from a single, commonly understood version of the numbers.

Errors in the catalogues fell by close to 90%, and the organisation can now manage a significantly larger portfolio while keeping its data team at its current size.

Full story: situation and our approach

Situation

The same materials existed across multiple systems under different codes, and the same suppliers were described according to different conventions depending on the company. Harmonising a single component could take months, and management reports required additional reconciliation and clarification.

The organisation lacked a single, consistent master data model that could serve as a reliable foundation for reporting, procurement, logistics and further post-acquisition integration.

What we did

We implemented centralised master data management across six key domains: employees, customers, materials, suppliers, products and financial accounts.

We designed approval workflows with clear ownership of individual data domains. Where manual deduplication was insufficient or too time-consuming, we used language models to support the identification of similar records and inconsistencies.

"For the first time in a long while, everyone on the board is looking at the same number - and we know where it comes from."
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