Privacy Policy

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Privacy Policy www.snok.ai

This Privacy Policy contains information about the processing of user data of www.snok.ai. Personal data is any information that allows you to be identified. We also obtain technical data about your devices, which is collected automatically every time you interact with our website, and anonymous data, which is the result of our data analysis. At the same time, we inform you that we do not process your sensitive data.
The processing of data includes all the activities that are performed on them, from their collection, to their recording, storage, modification, use, disclosure, transfer and deletion. For the purposes of the Privacy Policy, when we say “we”, we mean SNOK Sp. z o.o. based in Warsaw. We process personal data by protecting it from unauthorised access by third parties and by ensuring its integrity, for which purpose we apply organisational and technical security measures. As appropriate, our policies and internal procedures related to data protection are monitored and updated on an ongoing basis. All our employees and associates are obliged to maintain confidentiality and to take all precautions in processes related to the processing of personal data.


Data of the Personal Data Administrator

The administrator of your personal data is SNOK Sp. z o.o. with its registered office in Warsaw, 16 Lindleya Street, 02-013 Warsaw, entered in the register of entrepreneurs kept by the District Court for the capital city of Warsaw in Warsaw, XII Commercial Division of the National Court Register under the number KRS: 0000896866, with NIP: 7011032504 and REGON: 388919917, hereinafter referred to as “SNOK”. Contact with SNOK regarding data protection is possible at the e-mail address: info@snok.ai


Purposes and grounds for processing personal data

The term RODO as used in the document means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.

SNOK processes your personal data in connection with the provision of services to you. The processing involves different purposes; however, it is always carried out in accordance with the applicable law.
In order to respond to the correspondence you send us, we process the personal data contained therein and posted by you in the contact form, in particular:

  • first and last name,
  • e-mail address
  • telephone number,
  • optionally other data provided by you.

The legal basis for such processing is Article 6(1)(b) of the RODO, which allows for the processing of personal data if the processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject prior to entering into a contract.
It is not obligatory to provide the aforementioned data, however, failure to do so will not allow us to respond to your message or send you a reply to the correspondence received.
In addition, SNOK, for analytical purposes and in connection with the administration of the website, may process data characterising your use of our website, such as:

  • IP address,
  • digital logs,
  • information about the use of our website,
  • browser type
  • operating system type,
  • time spent on the website,
  • sub-pages visited.

The legal basis for such processing is Article 6(1)(f) RODO, which allows us to process personal data if this is necessary for purposes arising from the legitimate interests pursued by SNOK, such as learning about the activities of customers visiting our website or administering the website.
If we process your data for any other purpose not stated above, it is completely anonymised, so that it is impossible to identify you using it.

Cookies

Cookies are computer data stored by a website on your device. Websites use them to store various information regarding your visit to that website.
Our website does not automatically collect any additional information except that contained in cookies.

Cookies perform a wide range of functions on a website, in particular they serve the following purposes:

  • adapting the content of the website to the user’s individual preferences – cookies primarily recognise the user’s device in order to display the website in accordance with the user’s preferences;
  • influence the processes and efficiency of the use of the website: cookies are used to remember your settings between visits to the website in order to ensure the smooth functioning of the website and the use of the functions available on it;
  • affect the display of the website – depending on the type of device you are using, cookies ensure that the website is displayed correctly;
  • save session status – cookies store information about how visitors use the website, such as which pages they view most often. They also make it possible to identify errors displayed on certain pages. Session state cookies therefore help to improve services and the browsing experience;
  • maintaining session status – cookies make it possible to maintain a session. This means that you do not need to re-enter your data each time you move to another sub-page, thus enhancing your browsing experience;
  • the creation of statistics – cookies are used to analyse how users use the website in order to constantly improve the site and adapt it to users’ preferences. The statistics created are completely anonymous, so the possibility of identifying the user is excluded.
  • use of social features – we have a so-called Facebook pixel on the website, which allows you to like our Facebook fanpage when using the website, as well as a Twitter pixel that works similarly. However, for this to be possible, we must use the cookies provided by Facebook, Twitter or other social media.

The legal basis for the processing of data in the form of the use of cookies, is Article 6(1)(a) of the RODO, which allows personal data to be processed on the basis of freely given consent (on your first visit to the website, you are asked to consent to the use of cookies). Your web browser allows the use of cookies by default on the device you are using, so we ask for your consent to the use of cookies on your first visit. However, if you do not wish cookies to be used when browsing the website, you can change the settings in your web browser – block the automatic handling of cookies completely or request notification whenever cookies are placed on your device. You can change your settings at any time. Disabling or restricting the use of cookies may result in difficulties in using the website, e.g. longer loading times, limitations in the use of functionality, etc.

Cookie management

If you do not wish to install cookies, you can make changes to your browser settings at any time. At the same time, we would like to point out that disabling cookies may lead to a hindrance to the use of the website or even prevent such use. Most web browsers allow individual users to control access to cookies in their preference settings. In order to learn about the use of cookies within individual browsers, it is recommended to consult the individual privacy policies of these browsers. You can find information on how to manage access to cookies on the relevant websites, e.g:
• Mozilla Firefox
• Internet Explorer
• Google Chrome
• Safari
If in doubt or for more detailed information, use the “help” option of the web browser used.


Right of withdrawal of consent

If the processing of your personal data is based on your consent (cookies), you can withdraw this consent at any time. To do so, change your browser settings.
If the processing of your personal data was carried out on the basis of consent, revocation of consent does not render the processing of personal data up to that point illegal, i.e. revocation does not affect the lawfulness of the previous processing.
We reserve the right to process your data after termination of the Agreement or revocation of consent only for the purpose of asserting possible claims in court or if national or EU regulations or international law oblige us to retain the data.

Requirement of personal data

The provision of personal data is in principle voluntary and at your discretion. However, in some cases, the provision of certain personal data is necessary in order to meet your expectations with regard to the use of the services offered by SNOK.
In order to correspond with SNOK or to send SNOK a message, it is necessary to provide your name, email address and telephone number, respectively – without this we are unable to respond to your message.

Recipients of personal data

If necessary, we will pass on your personal data to our business partners, including those providing accounting, legal, administrative, IT systems support, hosting, payment processing, insurance services, only to the extent that this is necessary to process the order.
It may happen that, based on an applicable law or decision of a competent authority, we will also have to provide your personal data to other entities, including public, legislative, supervisory and judicial authorities, as well as to receivers, notaries or auditors. We assure you that we analyse each request for personal data very carefully and very thoroughly so that no information is passed on to an unauthorised person.

Transfer of personal data to third countries

SNOK does not transfer your personal data to any third countries.

Period of processing of personal data

  1. We do not process your personal data “indefinitely”, but for the period of time that is necessary to achieve the stated purpose. After this period, your personal data will be irreversibly deleted or destroyed.
  2. We process your personal data for the period:
    • the duration of the contract or until the statute of limitations for contractual claims – for personal data processed for the conclusion and performance of the contract;
      • 3 years (data of a business) or 6 years (data of an individual) + 1 year from the date of termination of the relationship or the end of the litigation – for personal data processed for the purpose of establishing, asserting or defending claims (the length of the period depends on whether both parties are businessmen or not) or any other period prescribed by law;
      • 5 years – in respect of personal data relating to the fulfilment of obligations under tax law, or such other period as may be prescribed by law;
      • until such time as consent is withdrawn or the purpose of the processing is achieved, but no longer than the expiry of the statute of limitations, or such other period as may be provided by law – in relation to personal data processed on the basis of consent;
      • until an effective objection has been lodged or the purpose of the processing has been achieved, but no longer than 5 years, or such other time as may be specified by law – in relation to personal data processed on the basis of SNOK’s legitimate interest or for marketing purposes;
      • until obsolescence or obsolescence, but for no longer than 5 years, or such other time as may be prescribed by law – in respect of personal data processed primarily for analytical purposes, the use of cookies and website administration.
  3. We count the periods in years from the end of the year in which we started processing personal data in order to streamline the process of deletion or destruction of personal data. Counting the period separately for each event would involve significant organisational and technical difficulties, as well as a significant financial outlay, so establishing a single date for the erasure or destruction of personal data allows us to manage the process more efficiently. Of course, if you exercise your right to be forgotten, such situations are considered on a case-by-case basis.
  4. The extra year associated with the processing of personal data collected for the performance of a contract is dictated by the fact that, hypothetically, you may make a claim moments before the expiry of the limitation period, the demand may be served with a significant delay or you may misstate the limitation period for your claim.

Rights of data subjects

  1. We inform you that you have the right to:
  • access to your personal data (you have the right to ask us which of your personal data we process. In response to your request, we will send you a summary of this data);
  • rectification of your personal data (you have the right to request us to rectify your inaccurate personal data; If you make such a request after we have transferred your data to third parties, we will promptly inform those third parties of the rectification);
  • erasure of your personal data (where permitted by law, you may request SNOK to erase your personal data);
  • to restrict the processing of your personal data (if you have objected to SNOK’s processing of your personal data on the basis of a legitimate interest and your objection has been upheld, you believe that the information SNOK is processing is incorrect, you believe that SNOK is processing your personal data in contravention of the law, or you are concerned that SNOK is not deleting your data, you may request a restriction of the processing of your personal data);
  • object to the processing of your personal data (if you believe you are adversely affected by our processing of your personal data on the basis of a legitimate interest, you may object to such use of your personal data to SNOK);
  • object to automated decision-making (in case it is necessary for the performance of the concluded agreement or you have given your consent, we may use automated decision-making systems. At any time you have the right to object to automated decision-making and request a decision on the matter by our authorized employee);
  • portability of your personal data (at any time you may submit a request to SNOK to transfer your personal data to other entities designated by you).

2. We respect your rights under data protection laws and strive to facilitate the exercise of these rights to the greatest extent possible. The enumerated rights are not absolute, and therefore we may lawfully refuse you in certain situations. However, if we deny a request, it is only after careful consideration and only in situations where denial of the request is necessary.

3. You can exercise your rights by:

  • sending an email directly to SNOK at info@snok.ai, or
  • sending a written communication directly to SNOK’s registered office address.

Right to lodge a complaint

If you believe that your personal data is being processed in violation of applicable law, you may file a complaint with SNOK, to which we are obligated to respond. In the event that you are not satisfied with our handling of your complaint or our actions regarding the processing of your personal data continue to cause you concern, you may file a complaint with the President of the Personal Data Protection Authority or other data protection authority.

Final Provisions

To the extent not regulated by this Privacy Policy, the data protection regulations shall apply.
Providing personal data for marketing and analytical purposes is voluntary. If you do not consent to the processing of personal data left by you in the course of using our website, including data stored in cookies, your personal data will not be processed for these purposes.
Providing personal data necessary for SNOK to provide services is essential. If this data is not provided, services cannot be provided.
Providing personal data related to the Administrator’s legitimate purpose is necessary to ensure the high quality of our services. Lack of your data for this purpose may prevent the correct provision of services. At the same time, SNOK may make appropriate changes to the content of the Privacy Policy at any time.
This Privacy Policy is effective as of 05/07/2021.