# Intelligent Automation and AI · SNOK > We design and implement business process automation using RPA, AI agents, system integrations and Enterprise AI. We help organisations shorten handling times… - Source: https://snok.ai/en/offer/ai-automation/ --- # Less manual work, faster decisions, lower operating costs We design and implement business process automation using RPA, AI agents, system integrations and Enterprise AI. We help organisations shorten handling times, reduce errors and build processes that can be measured, controlled and scaled. - UiPath Platinum Partner since 2021 - Agentic Fast Track - Enterprise AI in production since 2025 - Cloud / On-Prem / Air-Gapped - UiPath Platinum Partner since 2021 - Agentic Fast Track - Enterprise AI in production since 2025 - Cloud / On-Prem / Air-Gapped - UiPath Platinum Partner since 2021 - Agentic Fast Track - Enterprise AI in production since 2025 - Cloud / On-Prem / Air-Gapped - UiPath Platinum Partner since 2021 - Agentic Fast Track - Enterprise AI in production since 2025 - Cloud / On-Prem / Air-Gapped ## Key areas of support We focus on three areas where automation and AI most often deliver measurable results: from AI agents supporting decisions, through process and document automation, to security, compliance and control over AI deployments. ### AI agents and agentic automation In processes that require analysis, decisions and collaboration across multiple systems, AI agents carry a case forward step by step, draw on the organisation's data, and hand decisions back to a human wherever control, risk or compliance requires it. #### UiPath Maestro AI agents support the handling of recurring cases, structure the next steps of a process, and involve a human whenever a decision, approval or risk assessment is required. #### Case Management Cases - from complaints to KYC processes - are handled according to agreed rules, with a full history of actions, decisions and escalations available to the team and to auditors. #### Enterprise AI The team finds answers faster in the organisation's documents, procedures and data - with a reference to source, access control, and room for further process automation. ### Process and document automation We handle recurring processes, documents and tests from end to end - with clear rules, quality control, and results measured in handling time, error count and process cost. #### Business Process Automation We automate operational processes from case intake through to closure - connecting systems, data and user tasks into a single, coherent workflow. #### Document Understanding Invoices, contracts, applications and other documents can be read, classified and routed for further processing without manual data entry. #### Agentic Testing We automate regression testing and end-to-end scenarios to prepare systems for change faster, reduce pre-go-live errors, and relieve pressure on QA teams. ### AI trust and compliance We implement AI solutions with access control, decision auditability and clear data-processing rules - so the organisation can benefit from AI without increasing operational, regulatory or security risk. #### AI Security and the AI Trust Layer We design the security layer for AI solutions: access control and data protection, mitigation of language-model-related risks, and usage monitoring with a full audit trail. #### On-premise LLM We deploy language models within the client's infrastructure, so that critical data, documents and user queries remain under the organisation's control. #### AI Act compliance We help classify AI systems and prepare the registers, documentation and oversight mechanisms required under the AI Act - before regulatory obligations become an operational problem. ## An approach that works for us We begin every conversation about automation by establishing the business case. We analyse the current cost of the process - in hours worked, errors, delays and team involvement - and agree how the result will be measured once the solution is live. Only then do we select the right approach: an RPA bot, an AI agent with access to the relevant systems, an Enterprise AI assistant, document automation, or a change to the underlying procedure, if that is the actual source of the problem. We do not automate for the sake of automating. The solution has to be used, measurable and maintainable. Otherwise it becomes another cost rather than a genuine improvement. Technology stack The team's certifications and experience across the UiPath ecosystem, process automation and enterprise systems confirm SNOK's readiness to deliver end-to-end automation projects. ## A healthcare operator active in 18 countries The client employs more than 45,000 people across 18 countries. Together, we built an HR process platform supported by digital workers - handling around 100,000 HR events a year and cutting onboarding time from 10 days to 2. The client became an official reference customer for the platform provider - one of only three such references in Poland.